No Seller Order Updates- Never Shipped I placed an order on 11/27/22, I never received any tracking information which on the website says 2-3 days. In December 13 I reached out to them because I still didn't have tracking info. They respond on the 15th to say 1 item out of 6 is out of stock. I asked why they did not ship the rest of my order and still no response after 6 days. Requested to cancel the order. Going through Paypal to get my refund. Horrible Company To Do Business With!

Horrible Horrible, fraud website. Never received my order. I put a dispute in with my bank. I sent 20 emails and no responses. Called, phone disconnected. I learned one thing check out the website if they are legit. Because this website added a slight difference to the name. Beware! They deserve 0 rating!

I Ordered on 2/22/23 and have not… I Ordered on 2/22/23 and have not received my product and I have emailed about 8 times called once a month ago left message and no response they did credit me 20.84 a while back for the wait but now I cannot get a hold of no one and I bought two hair extensions they owe me 85 dollars, I just Edith want my Order or my money back that’s a lot of money to lose

SCAM!! BE VERY BEWARE SCAM!!! THEY WILL TAKE YOUR MONEY AND NOT SHIPPED ANYTHING! I ordered the Ruby on 10/7/22, they immediately charged my credit card. Never received any kind of order confirmation until 3 days later saying the item was back ordered and that they didnt have a restock date scheduled at this time and asked if I wanted a different item or a refund. I replied back to email stating I wanted a refund. Never heard from this company again. Have emailed 4 times and called 877-587-7889 & 866-389-6629 and no one EVER answers either number. 10/25/22 STILL HAVE NOT BEEN REFUNDED FOR AN ORDER THEY NEVER SHIPPED OUT.

I’ve suffered tremendous hair. I’ve suffered tremendous hair loss due to stress & health, my older sister purchased the Ruby for me & it was a perfect match. It made me feel so much better about myself. For some reason the tip broke. I messaged & got a rapid response. They offered me a replacement. So my experience has been wonderful. I have told everyone about this company & will continue to do so. I will be a return customer.