Ordered two Ruby hair extensions on… Ordered two Ruby hair extensions on October 5 never received any email updates and my emails are going on replied. Thank goodness I ordered with a credit card at least I know I’ll get my money back. This is exactly why you never use debit card or PayPal. With a credit card I know I’ll get my money back.

The medium auburn is a dark red brown The medium auburn is a dark red brown, not a natural color and is basically brown. I tried lifting it myself since they wont accept a return and the darn thing doesn't even change colors. Its literally useless and I wasted over $80 on this. Never again. Colors don't match pictures AT all.

I never received my pd product even… I never received my pd product even when i gave updated address. They don’t respond and when they do it’s computer generated. No phone number they avoid talking to their customers just take our money. Very unprofessional. I’ve yet to receive my refund or product and it’s been a month

They owe me money!! They owe me a refund for two separate orders I placed earlier this year. They never sent me my orders for 5 RUBY. Took my money and closed up shop. Website went down after I reached out several times about my orders and my friends order. May and June

I Ordered on 2/22/23 and have not… I Ordered on 2/22/23 and have not received my product and I have emailed about 8 times called once a month ago left message and no response they did credit me 20.84 a while back for the wait but now I cannot get a hold of no one and I bought two hair extensions they owe me 85 dollars, I just Edith want my Order or my money back that’s a lot of money to lose