No Seller Order Updates- Never Shipped I placed an order on 11/27/22, I never received any tracking information which on the website says 2-3 days. In December 13 I reached out to them because I still didn't have tracking info. They respond on the 15th to say 1 item out of 6 is out of stock. I asked why they did not ship the rest of my order and still no response after 6 days. Requested to cancel the order. Going through Paypal to get my refund. Horrible Company To Do Business With!

Its a scam, do not waste your time I did not receive my order or any update on the status of my order. I ordered 2 ruby hair in June. It's the 16th of august now still no information. the tracking I got was last updated on the 5th of July in Germany. I used the au website I even sent a dm on Instagram to confirm it's the Australian website. I paid $152 for nothing a total waste of time and money. STAY AWAY.

DO NOT ORDER FROM THIS COMPANY DO NOT ORDER FROM THIS COMPANY. Zero stars. I’m not even sure they exist anymore. I placed an order that was never fulfilled even after multiple emails to customer service over almost 60 days. Your order confirmation says expect delivery in 5-9 business days, but I never received the items or reasons for delay. I finally asked them to cancel and refund. I have not received an email back regarding my request. I attempted to call the company using the 1-877 number listed. The message says the number is “temporarily out of service.”

Horrible Horrible, fraud website. Never received my order. I put a dispute in with my bank. I sent 20 emails and no responses. Called, phone disconnected. I learned one thing check out the website if they are legit. Because this website added a slight difference to the name. Beware! They deserve 0 rating!

I have previously ordered twice with no… I have previously ordered twice with no issue. However, this time I ordered and have called and emailed numerous times. No response. Both phone numbers are out of order and no reply to my 4 emails. Very disappointed. I’d like to know what’s going on with my order.