They owe me money!! They owe me a refund for two separate orders I placed earlier this year. They never sent me my orders for 5 RUBY. Took my money and closed up shop. Website went down after I reached out several times about my orders and my friends order. May and June

Its a scam, do not waste your time I did not receive my order or any update on the status of my order. I ordered 2 ruby hair in June. It's the 16th of august now still no information. the tracking I got was last updated on the 5th of July in Germany. I used the au website I even sent a dm on Instagram to confirm it's the Australian website. I paid $152 for nothing a total waste of time and money. STAY AWAY.

SCAM!! BE VERY BEWARE SCAM!!! THEY WILL TAKE YOUR MONEY AND NOT SHIPPED ANYTHING! I ordered the Ruby on 10/7/22, they immediately charged my credit card. Never received any kind of order confirmation until 3 days later saying the item was back ordered and that they didnt have a restock date scheduled at this time and asked if I wanted a different item or a refund. I replied back to email stating I wanted a refund. Never heard from this company again. Have emailed 4 times and called 877-587-7889 & 866-389-6629 and no one EVER answers either number. 10/25/22 STILL HAVE NOT BEEN REFUNDED FOR AN ORDER THEY NEVER SHIPPED OUT.

I never received my pd product even… I never received my pd product even when i gave updated address. They don’t respond and when they do it’s computer generated. No phone number they avoid talking to their customers just take our money. Very unprofessional. I’ve yet to receive my refund or product and it’s been a month

The medium auburn is a dark red brown The medium auburn is a dark red brown, not a natural color and is basically brown. I tried lifting it myself since they wont accept a return and the darn thing doesn't even change colors. Its literally useless and I wasted over $80 on this. Never again. Colors don't match pictures AT all.