Looks like Satin not Silk?! I received my 'Silk' sleep cap via Amazon and I am very suspicious as the fabric looks and feels like satin. Silk doesn't leave tough creases plus silk is soft to touch with no sound when you rub your hands against it. This is the second time I've ordered this and I was sceptical then but I'm more concerned now as I paid £19.99 for something that resembles satin. Not happy. No care label in the product, no material composition only one small label with the name Mommesilk. Just read a review from someone here and they confirmed their supposed silk item was polyester from China 😞

I ordered a silk chemise for my niece… I ordered a silk chemise for my niece to wear while getting ready for her wedding. I received the wrong size but was given the return shipping address and assured I’d receive the replacement in time. My niece received the replacement and said the chemise is perfect. Thank you for your quick responses, great resolution, and quality product.

Do not buy customer service is bad like the product I bought a £43 single pillow and after 2-3 weeks the quality just gave up. I followed the correct washing guidelines and this company refused to do anything about it. Highly dissatisfied

Customer service rude and told me my concerns don't matter Edit: Customer service contacted me after seeing my review and very kindly offered me a refund of my postage costs as well as an apology. I'm still waiting to receive my order but hoping it will be lovely once it arrives! Although my product ordered (silk pillowcase with hidden zipper) hasn't yet organised, I wasn't impressed with the customer service at Mommesilk. Nowhere on the site did it state products were shipped from China. Under FAQs it says the products are made in China, but I, perhaps naively, assumed that was it was a UK website the products would be in stock in the UK and shipped from the UK. When I found out that products are shipped from China I wasn't very pleased as I'm trying to reduce my carbon footprint, and wouldn't have ordered had I known this. I mentioned this in an email to customer service and said that perhaps they should include this information on the site. The response I received was this, which I felt was rather rude: "Thanks for your reply. That doesn't matter. Products shipped from CN was stated on our website. We have many returned customered from UK. But anyway, thanks for your inquiry." As the customer, it actually DOES matter to me, and I don't appreciate being talked down to and my concerns minimised. As a result, I sadly don't think I'll be ordering from here again or recommending the company to friends and family.

Better quality than Fishers Finery, better pricing than LILYSILK As the tile says, better quality than Fishers Finery, better pricing than LILYSILK. I have purchased a pillowcase and a pair of PJs. Excellent customer service, deliveries have been timely. Drawbacks: lack of more choices of color for PJs and there are only a few blouses offered for clothing.