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GBAVOID AT ALL COST AVOID AT ALL COST! I was searching for 100% silk sleeping bonnet came across site and placed order. Sadly I didn’t not read reviews on this company or items BEFORE PLACING ORDER! this company has many negative reviews on Amazon and on several other platforms For starting a their silk items are advertised as 100% mulberry silk. This is not true it is a silk blend mixed with a nylon polyester Mattel. That is not what genuine 100 mulberry silk is. Real silk when you hold a thread to a flame turns to ash and will not hold a flame. This holds a flame and material will curl and ball up. The tried and true test of real silk for artificial silk. So most importantly this is false advertising Second this company is a china based company. All fake silk products are made and shipped direct from china to you. I did not know this nor care for this because it leads me to my second point THERE IS NO CUATOMER SERVICE. I have emailed and sent chat messages over 10 in total with no reply to anything. After reading all negative reviews on actual product being a lie to no customer care. I immediately asked for my order to be canceled and refunded What did they do NO REPLY TO ANY MESSAGES AND SHIPPED THE ORDER. The order of fake silk bonnets. Lol this is why I don’t like buying items fro China. They are almost always falsely advertised lying to customer with no customer care I will be taking up with my social media platforms, all review sites, my payment source and possible to report them to dept of online merchantile affairs which handles laws pertaining to selling online PLEASE AVOID THIS COMONAY
Coraline D.
GBVery bad service I'm extremely disappointed with their service. I never received my shipping and therefore tried reaching out to customer service multiple times without receiving a reply. Can't recommend buying there.
Amanda Marks
GBI'm obsessed! I am so pleased with my experience with Mommesilk! I've been wanting real silk pillowcases for a while, but anything I found was either out of budget or not made from real silk. I found Mommesilk and decided I'd give them a try. Their shipping was fast and their products came packaged with care. I've been sleeping on my new silk pillowcases every night for the past month and I don't think I'll ever go back to cotton. My skin and hair look better than ever and the only thing that has changed in my routine is the addition of these beautiful pillowcases! Next on my list is to get a set of bedsheets so I can feel the luxury of Mommesilk all over!
ST
GBGreat! Ordered silk pillowcases and a silk turban in the sale and got a free silk scrunchie. Very happy with the quality, real silk and packaged really well. Was also very happy with customer service, they were really quick and helpful as had an issue with the courier. Would buy from them again.
Alessia Gargano
ITI love Momme Silk I love Momme Silk. Every time I asked for information, the customer service replied immediately. They were super nice to follow me in the purchase