I sold my business in 2022 and gave… I sold my business in 2022 and gave every login to the new owners. They did not update the card information so I got stuck with the bill for over a year. I requested a new card and it was still charging me! It took me months to cancel because they said we can not cancel the card without the last 4 OF MY OLD CARD. They can see the account but without the card number they can not cancel it. Now I'm stuck dealing with this with my bank and hundreds of dollars out of my pocket. Do not use.

Very Poor templates. Very poor assistance Very Poor templates, and not easy to modificate. If you want to come back to a previous version, it is impossible. This can be applied both for landing pages, but also for embedded forms which are not easily customizable (before mail chimp I tried Convert kit and on this field it was quite better). Even with a paid plan receiving assistance is impossible: - with the BOY... waste of time - with the email, I filled all the fields, but when I tried to send it says "there was an error in sending" luckily we're talking about Mailchimp, that should be the specialist of email - with the chat, at the beginning someone answer me, but when I explained the problem, She disappeared. then came back after 10 min, making me loose a lot of time, asking me unuseful screenshots, asking silly questions without solving anything. I would rather prefer she saying "our templates don't have the option come to the previous step" instead of loosing 40 min

SCAMMERS They asked me to call them on a American number. Now I have a phone bil of 50 euros... For calling there customer service ?? Absolute scam and unproffesional people.

Mailchimp is a rip off! Mailchimp used to be great but they have raised their prices over the years and are not only overpriced they have horrible support. I changed providers and they kept charging me even after I had zero contacts they kept charging me for 12,000 / month which is over $200/month. They are a total rip off even if you don't send any emails you have to "pay for your contacts" which they are probably selling anyway. Not to be trusted and not worth the crazy fees!!! I had to make a dispute with my credit card company as they keep trying to charge me even after archiving all my contacts.

Terrible company!! I signed up for Mailchimp through Wix, when I logged into the Mailchimp website it proceeded to say I had a free plan still and services had been paused. I reached out to mailchimp 4 times over 5 days and received and email to say, ya we checked you don't have an account, ticket has been closed! Literally no effort what so ever! Terrible communication, wouldn't recommend thos company at all, I'd rather pay more to another company!!