STAY AWAY! STAY AWAY! I should have followed my gut after reading so many bad reviews on this Merchology. However, I was lured and enticed by their custom Under Armour gear. It ended up costing me dearly. I ordered 1 MONTH in advanced before my grand opening. I decided to follow up 3 days prior to my opening and they told me that my product was not even in production yet! Their reason... a miscommunication between two departments! I inquired as to why I was not provided with any communication up to the date. No updates and no notifications of a delayed delivery. Nothing. Their response... I'm sorry. So on grand opening day, wearing plain t-shirts was what dealing with this company cost me. Their pricing is also extremely high. Save some money and support a business that knows how to communicate amongst each other but more importantly to it's customers!

We ordered a jacket with the company… We ordered a jacket with the company logo for our Intern this year. The process from start to finish was flawless. After placing the order I received numerous emails with links to review the proofs before production began. The Intern loved his jacket and I enjoyed how easy Merchology made it for me to place, pay and track my order. I would recommend them.

Exceeded Expectation Easy to work with, pricing was fair, and quality exceeded expectations

Horrible communication Horrible communication. Completed an order with them on behalf of my Physician Assistant class that went anything but smooth between poor communication, shady price changes, and poor quality items. Our "Patagonia" 1/4 zips were the cheapest fleece material I've seen with the logo slapped on, and they didn't even have pockets.

USE ANOTHER COMPANY I put an order in for 2 items and before we even approved the logo I asked to add more items to the order so not to get the small order charge, they refused. Then I asked for my money back and they weren't interested in that. I have to ask my bank to cancel it now. They are not interested in building client relationships. Find another company that is better with customer service.