We've now had three books published by… We've now had three books published by The Book Patch, and we are beyond satisfied. The website is easy to use and pretty much fool proof. We had unloaded one pdf file that didn't perform, and Krystille (Ninja Agent) spent a lot of time with us seeking resolution. Between us, we got the file into printing shape, and the issue (which had been on our end, not theirs) was resolved. They're responsive, cheerful, knowledgeable, articulate, and eager to go the extra mile for the right result. And they're also economical! Please don't be intimidated if you're not tech savvy - you'll love using this site. TheBookPatch.com. We love you.

As a "way up there" senior I have… As a "way up there" senior I have difficulties with much of the computer terminology and following the step-by-step instructions in preparation for self publishing. My own Microsoft Word 2007 is not the most current version and that's where I ran into trouble. My first concern was following the program when I thought my tools were current. At first my requests for help were answered, then later I felt rather neglected. The Book Patch phones do not answer even when the site says someone is available to speak to a customer. Finally my questions/frustrations have been answered and I have a copy of my book.

Received an agrressive email I received an aggressive email from the owner of this company demanding I share my phone number (all in the subject line). I've joined the WhatsApp group about authors who have been scammed by this company. I wouldn't engage in business with them. Here is the subject line from the email the owner sent me: "I want a call or a number where I could be reached you" (the grammatical error is his).

Worst customer service experience First time printing with them based on great reviews. Yes setting up the book is easy, downhill from there. Took forever to get the books. High quality paper but poor quality format on the cover/spine. In January they promised to fix it and get back to me. Still waiting. No one answers the phone or responds to email. Find another source.

Bookpatch is a great vehicle for our press! Bookpatch is a great vehicle for our small press, and has made a difference in our ability to bring good work to an audience. Unlike with others, we can look at a small sample of a printed book to make final changes before ordering a lot fo copies. Yes — others give tear sheets, but the actual look and feel is missing. Also, the turnaround is good, and the overhead fees are relatively small.