I don't receive my order Hi, I just want to let you know guys you sent my order but is missing 3 items of it 1 blindagem thermal protector leave in (400g) And 2 Brazilian keratin Max Concentrated liquid keratin (250ml) Please help me with my products

I love novex hair care products I love novex hair care products but in my last purchase I received an unsealed coconut mask and it was open and all the product was scattered in the packaging bag. I sent an email explaining with photos of how the product arrived but I have not received a answer.

10+ years Novex lover💘😝 I've loved Novex products for over 10 years now and I can honestly say they've been almost always great, I say almost because I guess there's specific things for every hair type and some weren't for mine, which is okay. Now, being able to buy directly from the source is a first time for me (which is crazy after 10+ years), but I am so happy I got to do it; the buying process was great, loved the little free samples! And the shipping was fast and reliable. I think I'll always be a Novex fan and a devoted spokeperson (to literally anyone I meet and wants to talk hair) specifically for Blindagem ThermoProtector, I just swear by it, it's superb for me.

Going back to your best me! This product is not as good as your My Curls Hollywood for me. I have super curly hair, but the Super Curls did not take care of the frizz. I would like to return I it and get the My Curls Movie Star leave-in again. I thought I would just try something different, but I’m staying with your Hollywood products. They are awesome.

Missed shampoo I had ordered 2 shampoos and got free samples like always. I only received 1 and got a recharge instead of the shampoo form that line. I’ve ordered quite a few times before this happened. I’ve tried email and WhatsApp customer service nothing is getting through. Not sure what happened but definitely check before receiving a package.