Missing items in my package I never receieved 2 bottles in my package. I emailed 2 times then called. They said they would get back to me. They email me back saying they would ship it to me. That was over 2 weeks ago, no tracking number, no response, no bottles. Horrible service

Missed shampoo I had ordered 2 shampoos and got free samples like always. I only received 1 and got a recharge instead of the shampoo form that line. I’ve ordered quite a few times before this happened. I’ve tried email and WhatsApp customer service nothing is getting through. Not sure what happened but definitely check before receiving a package.

I use for me and my daughter novex I use for me and my daughter novex. I think there are the best products in the market that actually work very well and have a good price. I already used difference type of shampoo, 4 different mask, still have 3 different recharge and the blíndage leave in. All work perfect

Outstanding Product Outstanding Product, Value, and Service! I'm in love with the Novex hair masks. I have six different varieties and they make my daughter and I feel like hair goddesses! Nothing else comes close. I live in a high heat and high humidity area. My hair is a diabolical combination of fine texture and 2c curls. These products are the only reason I can leave the house.

Love My Curls hair mask and Super Hair Food Shampoo Yes just recently purchased a few items from you guys and while I wasnt crazy about all of my choices I did love the my curls hair mask, and the superhairfood passion fruit and blueberry shampoo!! I also got the collagen hair mask, the Brazilian hair mask, and 1 other cant remember the name. Of course not all were purchased for me I got these for me and my daughter and the my curls and the super hair food shampoo are my absolute favorite kinda wish i would've only purchased those 2 now cause now I have quite a few bottles of all of the other kinds I'm not too crazy about and none of the shampoos! But I guess you live and you learn through trial and error! Also just because I did not like those products does not mean that some of you will not like them! Just because it wasnt a fit for me and my daughter doesnt mean it couldnt be a fit for you or your daughter! Thanks Novex for your great wide selection of options for hair products!!