Best support team! I have called Emma's support team multiple times. They are seriously the best support team on the planet. I know that sounds dubious, right? But they will train, fix, patiently understand what you need, and then help guide you through what needs to happen. Highest recommendation!

The best customer service reps What do I love about using Emma? The commitment to offering an easy to use email service with customer service people that are always available when I have a question or concern. They not only help solve the problem but spend the time to explain it to me. (I like to understand a problem/solution and don't like when people through techy answers to me that I can't understand.). I keep Emma's number stored in my phone and I always know that the call will be answered promptly by a happy knowledgeable rep. There's a lot of email services out there that can do what Emma does, I am sure, but I don't believe any of them will have the customer service reps that make the difference!

Good Customer Support I've been using Emma at my company for nearly a decade. Yesterday, I had an issue with the new editor for which I needed to call customer support. There was no wait, I was on the phone with an agent almost immediately. The agent who helped me was knowledgeable and patient. Once he understood my issue, he was able to answer my questions and provide a solution, which he then talked me through. The whole process only took a few minutes. I ended the conversation with a practical workaround for my problem and a trick to use in the future.

Emma's friendly support team ROCKS! I always get quick, competent help with problem solving. Emma's support staff is always readily available by phone (which is very unusual these days, and a real plus!) I have consistently found this team of individuals to be friendly, competent and eager to help solve problems quickly and efficiently - whatever it takes. One of THE BEST support teams - Emma ROCKS!

Lane is a keeper--so helpful! It was my first experience with Emma customer support, and I was pleasantly surprised. Lane went above and beyond in meeting my needs.