Poor customer care Poor customer care. Inexperience and ignorant staff. I bought this car and the dealer had this 12 months free AA basic cover in the offer. I chatted with the staff he didnt know anything about this and told to call 03300531101. Upon calling there is no one to help on this line. Just telling you to choose options but no response on any of the lines. I wonder what will happen when you try to reach them in a break down situation. I wont even opt for their paid packages.

First class service First class service !! Verity at the AA was just amazing and really guided me through a very stressful situation. Well done

Hayley Mills was fantastic from start… Hayley Mills was fantastic from start to finish! She was very fair with both parties, professional, friendly, would always respond to your email or phone you if you asked her to. At times the mediation could be challenging but nothing phased her an absolute credit to AA Standards! Thank-you Hayley we really appreciated it Jules & Andy

Amazing and speedy service! Verity was absolutely amazing - she managed to do in 2 days what had taken me over a month and I'm so grateful for her help and support. She explained everything in great detail to me and reduced any anxieties I had. The reassurance from her was wonderful and she was just so kind! Thank you for everything Verity, I couldn't have sorted this issue without you.

Abbie provided great customer service… Abbie provided great customer service following a query I raised. The response was prompt and polite, would highly recommend.