Choose a title that reflect 1 star I ordered a projector bulb online for 170, they tried to sneak a 1 year warranty on for 150 extra. I deleated it and checked out. When I checked out they never showed an online statment or invoice. I had to search for it. When I found it, sure enought they snuck the 150 warranty back on without my permission. I had to call and email to get it off. Now that it is off I have waited 13 days to get them to process my credit card and it still has not run through. Their customer service will not help. The supervisors will not call back. She told me multiple times it is processed and on its way. It never was. They were just saying what you want to hear. All their emploees sound miserable because everyone calls so upset. This is as shadey as it gets. Do not do business with them.

!!!BE AWAER!!! DONT BUY FROM THIS COMPANY FALSE MODEL NUMBERS NAVER RECIVED GOODS KEEPS CHANGING PRICING LYING SUCKERS DONT BUY FROM THIS COMPANY

Awful company - stay away This company is deceptive in its practices. Its website showed a "brand new" printer drum and cheap shipping (along with a good price). The product arrived a few days later but shipped was a re-manufactured unit and a refilled toner cartridge, which I didn't order. I've been trying to get this problem resolved for weeks. I finally turned the problem over to AMEX to help me out. They are withholding payment until I get a refund. I finally did get an RMA and will return the product shortly - but what a mess. Customer service is awful. Expect to get the runaround. Don't do business with this company.

Unreliable company Does not stock items listed for sale. Told me they were shipping the day I inquired about my order 6 days after ordered. Next day they said it was being shipped that day. So a week after ordering I got an e-mail saying it was back ordered and did I want to cancel the order? Tried their online 3rd party Horrible site to cancel and it said the order was not cancellable. Finally got through to talk to Joe on the phone and hopefully got the order cancelled. I will sure be watching my credit card company to make sure it was cancelled. After all the time and run-around, I would definately NOT Reccommend this Company to anyone. What a headache!

Bad Taste! Completely dissatisfied with this online reseller. Placed an order for a part costing apprx. $130. Of course, when I place the order it states right below the product picture... "Brand New Ready To Ship Within 24 to 48 Hours." I receive a call 5 days later (3 business days) to tell me the price has changed to $390. If I'm not willing to pay the difference the order will be cancelled. Not the way to do business. How would you feel? Don't waste your time ordering with them. Obviously the product was not ready to ship. What a bad taste! I see a pattern here of similar reviews with "pricing errors."