JWD
GBI received an order missing an item I received an order missing an item. I have emailed them four times through their system---the only way they make available to reach them---and have had no response. I have finally resorted to writing a bad review to get their attention. I will see if they publish this or get in touch with me.
Pete Church
GBPoor customer service, unecessarily late card I have used CardFool a number of times with no issue, however; this last transaction has left a poor taste. I ordered two cards, one of which was two weeks prior to when I needed it. They order update stated they had shipped the card on 7/16/23 date, which should have been plenty of time before the two weeks were up. The card didn't arrive in time two weeks later, unfortunately. Investigating, I looked closer at the shipping tracker. Even though the order update said they shipped on 7/16/23 the USPS didn't even receive it until 7/24/23, over a week later. I have been awaiting response from support for 3 days now and ufortunately have no response on why this happened, or any communication about compensation or refund. At this point I think I have to eat the useless birthday card and will move on to a competitor.
J. Barbara Sapp
GBIm only giving this company a 4 star… Im only giving this company a 4 star because the shipping hasn't been what it use to be. However I did contact them and spoke with Grant and he did say they were having issues with the shipping. Other then that I love the cards and have been a happy member for a while now.
ren
GB0 ZERO STARS NOT AVAIL 0 ZERO STARS NOT AVAIL ! I have emailed dozen times regarding receipt of my ecards to recipients who never received them ?? No replies ! im calling to dispute charges w/ credit card now !!
Margicats
GBUNRECEIVED CARDS I had two cards that had not been received. I called and left message after message and sent emails with no response. The CEO of the Company responded to one of my emails and then called me to apologize and say that the money for those cards would be refunded immediately. Doesn't get much better than that. Very impressive.