Time wasted SEVERAL times. No mgr! Called several times again while waiting on hold for hours and guess what? *rep* (don't want to mention name seems decent) again stated "im sorry I don't know what's going on I see here you've phoned in to speak with a manager several times I'm not sure why they hadn't called you back, sometimes our system cannot keep up with what is going on and we lose information." Seriously? Expect a call from my CC company.

Shady pricing tactics Notino raises prices right before a promotional period (with code) and as soon as it ends they reduce prices. Those are shady sales tactics and for the customer defeats the purpose of the promotional offers. Also, customer service isn't that great.

Worst Company Ever This is the worst company that I have ever dealt with online. My transaction was denied as a possible fraudulent transaction 2 times. I called each time and spoke with customer service - which was totally not helpful. I would never order from Notino again and will tell everyone that I know not to order from this company.

Shady Business I ordered an inexpensive bottle of Cologne and received it no problems. But the next day I ordered 2 bottles of parfums de marly brand Colognes, which are obviously much more expensive, and got an email saying my order had been placed on hold due to possible fraudulent activities. Now this was on black Friday so I got a discount code which shaved a lot off the price and was supposed to be a gift for Christmas but after I called there costumer service number, I was told that it had been completely blocked and that I was gonna get my money refunded. It actually feels like the only possible fraudulent activity thats going on is by notino. I honestly think I'd rather pay more for a guaranteed product then go through that again. I can't trust that.

Outstanding Customer service &authentic … Outstanding Customer service &authentic product! I ordered Creed Aventus Parfum. This fragrance is frequently copied &not authentic. Not only did Notino have the best price, the product was the real deal! Prior to purchase,they provided fast ,courteous replys to several questions about details of the product .