Patiently awaiting I’m not sure yet. Received an email that my product hasn’t shipped yet but they’re working on filling the order. I appreciate the communication just letting me know they hadn’t forgotten me. It would be nice to receive an email confirmation of orders placed through Apple Pay.

COVID MADE YOUR CARELESS! I am so 😡 mad that I supported this business!!! I am truly patient and understanding when it comes to dealing with delays from COVID however, what I cannot be understanding to is neglecting your customers. When you do so THEY LEAVE YOU! taking their page private and not responding to consumers is horrible and inconsiderate. During a time where retail is just about dying, you have people who genuinely want to support you and you can’t even have the decency to respond to us. SHAME ON YOU!!!!!

Impressed I really appreciate Mel's generosity. She has been very gracious throughout, especially being this was my first Mocha Whip purchase. I was impressed with the customer service and the products. Unfortunately, due to the current health crisis my order experienced some delays. I was kept apprised periodically about my order. Will reorder once health crisis is over.

Maybe another time I ordered the product on June 1st. I received an email advising they were behind schedule 3 days later. After 3 weeks I cancelled my order and after 1 week recieved a full refund. While I never got to try the product the company was always very responsive and professional when handling my concerns. They are not perfect but they are transparent.

Finally got my order... After weeks without an update, they finally reached out via phone and email, after my initial review. I appreciate their honesty about their staff shortage and shipping delays due to covid. If they maintain their transparency and update their customers within a timely manner, I'm sure more customers would understand. I received my order on July 13th and placed my order June 11th. I loved the Shea butter and swirlies I ordered and they were well packaged. The African soap scrub becomes a bit seperated so it is more soap than scrub.