Fast track very prompt reply and accuracy in taking care of the issue which has smoothly been sorted

Great experience The customer service agent that helped me, Franco, was awesome. I've been very happy with this service, and he just made me an extremely happy customer. Thanks so much Franco!

Franco is THE BEST with resolving concerns! I am on an extreme time crunch to produce a video, and jumped at the $25/month subscription opportunity I saw on Storyblock's page. I clicked "Checkout" faster than I ever should have, because only in that split second between my click and the page refreshing to show the transaction's completion did I see that it was billed at $300 per YEAR. I panicked, but it was TOO LATE!! I'd been charged!!! I immediately shot off a desperate email to Storyblocks, explaining the tale of my tragic irresponsibility. Franco answered back the next day and with just a few back and forth clarifying questions, cancelled my subscription and refunded me everything. I AM SO GRATEFUL FOR FRANCO!! And one day when I'm able to afford paying in one swoop like that, I'll definitely be back! Thank you, Franco!

Apart from having amazing content for… Apart from having amazing content for video editors, Storyblocks also has amazing people behind the scenes. Whenever I had a question or misunderstanding they were very fast to answer and make everything clear. It's my favorite platform to use for the footage, music and plugins that I need. Thank you and keep up the good work!

Great company - always on your side! Storyblocks has a great variety of high quality stock videos - you can always find what you're looking for! The customer service is also incredible - they're happy to work with you to ensure you get everything you need. Shoutout Franco, and thanks Storyblocks!