Fast track very prompt reply and accuracy in taking care of the issue which has smoothly been sorted

Franco from was always a great help! Franco from was always a great help when I had some doubts about my subscription and finally after few months he helped me get through with it and now I am a member of Storyblocks for my business. 👍🏼👍🏼

Exceptional Experience with Storyblocks and Franco! I recently encountered copyright issues with background music in my YouTube videos purchased on Storyblocks. Thanks to Franco's outstanding support and professionalism, the problems were swiftly resolved. Franco's expertise and dedication ensured that the claims were successfully removed, allowing me to continue creating content without interruption. I'm truly impressed by the level of service provided by Storyblocks and Franco. Their prompt assistance and effective solutions have made my experience with Storyblocks exceptionally positive. I highly recommend Storyblocks for high-quality audio, video, and image materials, along with their reliable support. Thank you, Franco, and the entire Storyblocks team!

Best customer service Best customer service. Beau from customer service was the one assigned to help out with the issue we had. He was very nice and professional and cant ask more than that. Issue was resolved and after talking with support I felt like I would renew my subscription because customer service is my main concern in most situation.

Franco is THE BEST with resolving concerns! I am on an extreme time crunch to produce a video, and jumped at the $25/month subscription opportunity I saw on Storyblock's page. I clicked "Checkout" faster than I ever should have, because only in that split second between my click and the page refreshing to show the transaction's completion did I see that it was billed at $300 per YEAR. I panicked, but it was TOO LATE!! I'd been charged!!! I immediately shot off a desperate email to Storyblocks, explaining the tale of my tragic irresponsibility. Franco answered back the next day and with just a few back and forth clarifying questions, cancelled my subscription and refunded me everything. I AM SO GRATEFUL FOR FRANCO!! And one day when I'm able to afford paying in one swoop like that, I'll definitely be back! Thank you, Franco!