That was a great experience It's such a pleasure to work with a company that's actually willing and able to hear and understand the complexities of a customer's needs! And willing to find out answers to questions, and make sure that those answers are clear. This takes the kind of patience that's hard to find these days. It made our purchase and delivery of a printer and supplies so much easier than I'd expected, no guesswork or worrying. Fortunately Sy has the experience and knowledge to do it right.

Sy is the man! So, I ordered a printer that showed to be in stock, but I didn't get charged for shipping or get confirmation on my order. They give you a number to call to expedite/confirm your order, so I called and Sy picked up. After a brief exchange he informed me that the unit I ordered did show in stock, but they were both DOA units. Did that stop Sy from providing excellent customer service? NOPE! He immediately and unprompted started to search for and list other options for me. I was able to take these back to my customer and we agreed on a solution. Once again, I called in to the number and The Me-SY-ah answers the phone! Two to three minutes later, boom I am updating my client with good news! Very satisfied with this process and customer service!

Always great to order from Always great to order from. Knowledgeable and personable!

Best customer experience ever. Seriously. BEST CUSTOMER EXPERIENCE EVER. I gotta tell ya, in a day and age when customer care is a lost art, working with Sy was fantastic. He had a stellar attitude, he was friendly, knowledgable, and just a real pleasure to work with. My copier was a great price, packaged professionally, shipped fast, and it worked like a champ. This East Coast company has a West Coast fan for life. Kudos, CopyFaxes! #rockstars

Copyfaxes.com is your home for hard to find, discontinued, or refurbished office machines Copyfaxes.com is your home for discontinued, refurbished and reconditioned office machinery. I recently bought an HP 4250n from Copyfaxes.com, and I couldn't be happier with my experience. Sy provided exceptional assistance throughout the process, offering valuable insights and ensuring a smooth transaction. The printer itself, a refurbished HP 4250n, has exceeded my expectations. It works flawlessly, and I appreciate the quality of both the product and the service, as well as the low price. If you're in the market for hard to find, discontinued, or refurbished printers and want excellent customer service, I highly recommend Copyfaxes.com. Five stars without a doubt!