My light fixture was missing parts My light fixture was missing parts. When the I opened the box, it was obvious that it had been opened before and was not new. I hired an electrician to install it and now have to pay for another trip. Very disappointed. To top it off, there isn’t any customer service support for problems….Follow up: they reached out to me and asked for a photo of the missing parts…. Ghosted….update, I received a replacement light fixture. It is great and beautiful. I am thankful

Beautiful items. No phone number Interior Icons really has a great selection of beautiful items at reasonable prices. I had accidentally entered the incorrect shipping address and they responded and corrected for me within a day via email. But, maybe I’m old fashioned. I like to speak to a human being immediately and there is no phone number to do so. That’s why my review is four and not five stars.

refuse to speak with us - only via email - NO PHONE #S we have questions about our order - but they refuse to speak with us. can only email and responses are NOT timely. Horrible way to do business !!! would not recommend

Product was falsely advertised giving… Product was falsely advertised giving the impression it was larger than it actually was. The company boast a return policy, but in fact you'll be hit with round trip shipping resulting in half the cost of the furniture.

I've tried to get my order changed but… I've tried to get my order changed but I've gotten no response to my emails. I've been trying to change the lamp in the order from brass to chrome.