TSmith
GB5 Star Experience Customer Service was very helpful and met my needs each time I reached out. The process was fast and their responses were answered in a timely manner. Definitely a 5 star experience!
Lelia
GBI had a damaged piece in the package… I had a damaged piece in the package for the desk I ordered. The customer service team at Bestier had a second desk delivered to me less than 48 hours later.
Brandon R
GBFedex completely destroyed the box that… Fedex completely destroyed the box that the furniture came in, however since bestier packaged it well, nothing was broken. Assembling it was very easy. Please ditch fedex as the box was almost the the point of falling apart.
Sue Fish
GBNeeded a replacement power socket Needed a placement part. Emailed Customer Service and the response was very quick and a replacement was ordered. I was able to track the item which arrived from overseas within 12 working days. Excellent Customer Service. Thanks Kathya
Brianna R.
GBBetter than expected It arrived on time and well-packaged. The final result turned out better than expected, too. My only gripe is with the instructions; I often found they lacked clarity. (Words to go with the sometimes vague images would've helped.) Design-wise, the entertainment center is great! I only wish the holes for cable management were better positioned.