Derek C
GBFantastic and quick to respond customer support I had some missing parts with my new gaming desk, and I wished to have just those replacement parts sent out to me, as I was otherwise very happy with the product. My interaction with Kathya was so helpful and smooth, since the exact items that I wanted were easily identified and immediately sent my way without extra cost.
Chris Everson
GBBroken pieces made right When our desk arrived, there were two broken pieces. I reached out to Bestier and they made it right. I would look to use their products again.
Tricia Dworzycki
GBGreat Customer Service I bought a computer desk. One of the pieces had a scratch but I decide it wasn't worth the hassle. 4 months later the desk drawer ball bearings broke. I contacted the customer service department about the drawer. They were wonderful they sent replacement parts right away. I mentioned the piece that had the scratch and they replaced that too. I would buy their product just for the customer service alone. They always followed up and provided tracking numbers on my replacement pieces. Kudos to them!!!
Nicole Concepcion
GBOriginally was disappointed that I did… Originally was disappointed that I did not receive the hardware to complete building my desk. However, customer service was more than helpful to get me a full pack of hardware in a very quick turnaround to ensure the completion of my desk. They were very professional very understanding and very helpful. The desk is beautiful I couldn’t be happier. Thank you so much.
Lelia
GBI had a damaged piece in the package… I had a damaged piece in the package for the desk I ordered. The customer service team at Bestier had a second desk delivered to me less than 48 hours later.