Although one bag of connectors was… Although one bag of connectors was missing, Bestier worked with me to get the replacements. When it was determined that I could purchase them locally, they issued a partially refund to cover the cost. The payment showed up in my account within a couple of hours of my emailing them a copy of the receipt. I've never seen such a fast response. The is unbelievable. On another note, the desk is very nice and very well constructed. I highly recommend this company. Dave

Truly professionals and 10/10 support… Truly professionals and 10/10 support and service. I requested a part and they sent me within a week without any additional cost. Highly recommend.

Originally was disappointed that I did… Originally was disappointed that I did not receive the hardware to complete building my desk. However, customer service was more than helpful to get me a full pack of hardware in a very quick turnaround to ensure the completion of my desk. They were very professional very understanding and very helpful. The desk is beautiful I couldn’t be happier. Thank you so much.

5 Star Experience Customer Service was very helpful and met my needs each time I reached out. The process was fast and their responses were answered in a timely manner. Definitely a 5 star experience!

Stay away Placed an order for Amazon prime and the order was delayed. Literally a simple where is my order enquiry and it was the worst customer service I've ever received. One of the advisors was actually rude and didn't help any further and has since deleted the messages on Amazon live chat. So dodgy.