Truly professionals and 10/10 support… Truly professionals and 10/10 support and service. I requested a part and they sent me within a week without any additional cost. Highly recommend.

Although one bag of connectors was… Although one bag of connectors was missing, Bestier worked with me to get the replacements. When it was determined that I could purchase them locally, they issued a partially refund to cover the cost. The payment showed up in my account within a couple of hours of my emailing them a copy of the receipt. I've never seen such a fast response. The is unbelievable. On another note, the desk is very nice and very well constructed. I highly recommend this company. Dave

Broken pieces made right When our desk arrived, there were two broken pieces. I reached out to Bestier and they made it right. I would look to use their products again.

Great Customer Service I bought a computer desk. One of the pieces had a scratch but I decide it wasn't worth the hassle. 4 months later the desk drawer ball bearings broke. I contacted the customer service department about the drawer. They were wonderful they sent replacement parts right away. I mentioned the piece that had the scratch and they replaced that too. I would buy their product just for the customer service alone. They always followed up and provided tracking numbers on my replacement pieces. Kudos to them!!!

Great company I had an issue with a fireplace. Contacted Bestier and they responded right away. After trouble shooting it was determined the fireplace needed to be replaced. The staff were friendly, easy to work with and very responsive. Best company I've dealt with in a long time.