ashleigh gonzales
GBWonderful customer service Wonderful customer service! Literally can not get any better! Above and beyond is hard to find these days. Diana/Diane (drawing a complete blank right now - mom brain) was a pleasure to work with.
Donald Alexander
ITExcellent problem resolution Sending delicate items via shippers can be a hazardous affair and mine was no exception. No fault of Scout & Nimble though. They were onto the issue straight away and resolved matters to my satisfaction in an efficient, friendly and professional manner. The service I received from Diana Harris, in particular, was superb. Thanks very much.
NL, S. Carolina
GBGreat customer service Hayley went over & above to research a… Hayley went over & above to research a product I was looking for. I had purchased an item at a nearby store & was looking for the exact same to match. She fielded numerous questions, pics, sku # & patience to ensure I was selecting the exact item I was looking for. Great customer service
Cheri DeVries
GBExcellent customer service by Haydley… Excellent customer service by Hayley and team. I received a HUGE iron cabinet and had 4 men haul it upstairs but when it was finally unwrapped, we noticed a welded hinge had broken off. S&N team let me be creative on how to resolve the issue since moving it back downstairs and shipping it back was NOT gonna happen. Instead I found a welder to repair it and they picked up the tab. Perfect solution and I'm a happy camper with a beautiful iron hutch. Wish all companies had this great of service.
Carolyn Delaney
GBHanna is an asset to your business model! Hanna is an incredible asset to your business. I was most hesitant to purchase a faux tree for $1,000 so soon after Christmas. Each time I asked a question that required research on her part, she responded within 18 hours. She is efficient, has impeccable social-emotional skills and with her guidance and expertise, helped me through the process. I will only work with her in the future! I bet she's cute too! Carolyn