Sarah Hinson
GBUnimpressed Program moves too slow & doesn’t allow for you to go at your own pace if you need to. It locks you out of subsequent steps until a future date. I’ve had a much better experience with the free app Pupford. Very disappointed with this one.
Andi
GBI was expecting much more I think that the course contains really good material, but since it is a text-based course, the information is not accessible it needs video, examples, pictures etc. I was expecting much more.
Jennifer Franzen
GBThis is a great site This is a great site. You can train at your own pace. The training didnt fit my needs. The response from the team is excellent I am not sure how they respond so fast. They actually work with you as an individual. They are making more advanced trainings so I will keep them in mind in the future. Honest company.
Ben
GBTerrible Customer Service, Possible Scam We purchased the one year program, but then had no further use for it. One year afterwards, we were hit with the automatic 1 year charge of $119.88. Went to their website to ask for a refund and cancel subscription, Wiglo said we did not have a user name and there was no account with our email. So couldn't even cancel. There is no phone number for these people, so they were emailed. They canceled the subscription, but completely ignored any attempt to discuss a refund. We don't have the dogs, and I requested a refund the exact same day the charge went through - clearly with in the 14 days as stated on their website. After two days of being ignored, I am writing this review in order to get attention and get a refund, as it seems to have worked for other reviews here. Be very careful with this company, they are more than willing to collect money once people no longer want their service - which is very poor customer service at best and kind of scammy at worst. Again - Wiglo - please reach out! Edit - Once this review was written, the refund was offered within one hour. No communication was received prior to review. Upgrading to three stars due to my issue being resolved.
Jamie Banwell
GBPoor product and poorer customer service Tried to utilize this program to assist with working on reviewing skills with my older dog who is already pretty well trained (knows basic commands well). Wanted to work more on off leash training mainly. Program is not very interactive and doesn't really give more than just plain old common sense...if I wanted that I wouldn't have paid for it and would;ve used the money to get an in person trainer. Also, their cancellation policy and ability to contact customer service is a bit archeic for this day and age - emailing and not getting a response for a week, plus not being notified when susbscription renewals are coming up. Do not waste your money and get an in person trainer even if using for buffing up on skills.