Claudia Lambert
GBMyCustomScent sells FAKE Guerlain Received their $49.99 Guerlain Tonka Imperial 10ml decant today. Compared side by side with the real sample from Guerlain, their decant is unmistakably FAKE; observed from the opening to the dry-down, so this is not a rush to judgement. I'm a perfume collector & familiar with Guerlain fragrances for 20yrs. I know my stuff. They do have an unfair, "self-protecting" policy in place to release them from any accountability. >> Non-refundable if an item is opened/used, as in...you're screwed if using their item to find out later it's a fake. Also, to get a refund, a 20% restocking fee + the return-shipping cost, are also on you. I recommend that, if you run into this same problem with them, another alternative be escalating the dispute for a refund directly with their payment processors (Amazon Pay, Sezzle, Visa/Master, etc). [** See UPDATE below.] UPDATE (March 11, 2024): MyCustomScent's CEO reached out to resolve misunderstandings/disputes and make things right. They immediately issued a FULL refund, accompanied with a return-shipping label for me to send back the item. I was satisfied that their actions to correct the matter came through promptly, so I withdrew the dispute filed with Amazon Pay accordingly.
customer
GBSo far so good So far so good , jus wished they kept more of the scents I use on hand so I can get my order sooner lol , but besides that it's been great
rush
GBGood selection My custom scent has A good selection of fragrances to choose from. Their prices are better than average.
J Maldo
GBSuper fast delivery Super fast delivery, great smelling cologne. Will continue to order from here.
Vincent Santa
GBGreat bottles & good selection! Have a good selection of hard to find fragrance! Always have the latest releases, packaging is very good also.Fast response & shipping!