READ THIS BEFORE USE ANY VIMEO… READ THIS BEFORE USE ANY VIMEO SERVICES!!! The only thing I've ever ordered from Vimeo is a monthly fee of 10 euros per month for viewing rights! The service is very unclear, I don't have a valid subscription anymore and still a monthly payment has been sent to my account. In order to end my "subscription" I had to go to the vimeo website, but I could only get to the mobile application, where you can't see the billing information. At this point I contacted customer service by email to get the billing to stop. The next morning, 119.04 euros had left my bank account! When I finally got to vimeo's website on my computer, a year's subscription appeared there and the end date of the one-week trial period was the previous day when I contacted customer service about unnecessary invoices... VIMEO PRACTICALLY ROBBED ME LEGALLY! I have sent numerous emails and read all the terms and conditions and notified to get my money back, still no response. I have 30 euros left in my account, which is enough for about 3 meals here in Finland and I have 3 children to feed. COMPLETE SCAM, I would give minus stars on trustpilot if I could!!!

VIMEO IS WORSE THAN EVER I've been with vimeo for years and have witnesses it degradation over the last few years!! They constantly try hood wink you to spend money. Their service is TERRIBLE. They're constantly changing features without notice. The latest being that they said my subscription lapsed when there was NO WARNING whatsoever - I pay monthly so how could it lapse?! Instead I had 2 months of no videos without knowing it affected my clients!!!! There was NO APOLOGY AFTER.

I wouldn't chose this product solely based on your advert.. I wouldn't chose this product solely on your new advert.. As a white English male the product is clearly not aimed at me then. Your advertisement features three black people an Asian person and a Chinese person.. So I feel excluded.

What happened?! I finally decided to purchase a Vimeo membership so I can host my videos somewhere that is professional and reliable. My mistake! Every single design change since I first used Vimeo has been turned into something worse. Even just ordering and presenting videos on my profile (the ONLY thing I need the site for) is impossibly clunky and frustrating. I simply can't understand the choices at work here that seem designed to sabotage something that should be very simple.

Terrible customer support. Terrible customer support. I've reached out to Vimeo via email on two occasions. The first time, I waited two weeks for a response. Now, it's been a week since my second inquiry, even after sending a follow-up email, and I've yet to hear back. It's important to mention that we are paying customers, and our e-learning business heavily relies on Vimeo for our videos. I'm seriously considering transferring my videos to a different platform.