Don't ever let Vimeo get your credit card information I've spent two 15-minute sessions trying to cancel my subscription, delete my account, or disable auto-renew with no success. Vimeo's FAQs claim to lead you to the correct account settings and so on, but all you get is an "Upgrade" screen. It's clear that Vimeo has designed the system to keep you locked in forever. And so what other slime ball practices does this company use?

AVOID AT ALL COSTS The reviews are… AVOID AT ALL COSTS The reviews are telling consumers to stay away and there is a reason. Vimeo has NO real response; we have problems with the player that have now caused real problems for our business. We have now tried to communicate to get the issues resolved, and they have done nothing. One generic email in over two weeks. We have had to move our entire video content to another platform. Once a reliable brand years ago, it is now absolutely useless. As we have paid for a year and as the functions are not working and they wont reply. They won't even reply to a refund. All the bad reviews are right. If only I had seen this before signing up. They should be ashamed of their business conduct there are no values or no care at all. On research, there are so many alternatives, better costs, service and just as good quality 0/10

Worst platform ever This company is a 22 carat scammer I signed up the cancelled the trial and they still took £100 off my card do not give them your long card number and stay away all cost the have nothing but 1 star ratings. Avoid like covid.

Nasty Billing Practises I had a free plan and after a year they autorenewed it to a starter plan ? the customer service bot is dementing and their billing practises are predatory and unethical. we made ONE test video and then decided not to use it ever again as the editing process is not for us

Terrible customer support. Terrible customer support. I've reached out to Vimeo via email on two occasions. The first time, I waited two weeks for a response. Now, it's been a week since my second inquiry, even after sending a follow-up email, and I've yet to hear back. It's important to mention that we are paying customers, and our e-learning business heavily relies on Vimeo for our videos. I'm seriously considering transferring my videos to a different platform.