Good hosting for cheap This is a great hosting service. It's fast, reliable, and the customer service is great. The customer service reps in the chat will help you with the more basic service features, and if they don't know something (such as how to allow VPN traffic for example) they will refer you to creating a ticket. While their ticket service is a bit slower than I'd want they do a fantastic job and have answered my questions flawlessly. In some instances they have done the site improvements themselves for the questions I've asked.

This company is terrible This company is terrible. They sold their service with a lifetime license on Appsumo. Support was reasonable in terms of response times to start with, but around a month ago, they lost a lot of servers due to what seems like a data breach. They have not communicated with customers. I actually found out when a client's website wouldn't load and they contacted me. And the cause was on an obscure post on their LinkedIn profile. Since then they have refused to answer support tickets. Responses from me get automatically closed down when they themselves don't reply back. Stay away from them if you value your content and time.

Do you want a website that is 99% down?! Do you want a website that is 99% down instead of up?! Do you want a cloud storage where data ISN'T secured and unavailable for 99,99%? The rootpal is your company to go to! Never in my life had such a bad experience with a hosting company in every single way. More down then up, they are never to blame, always due to whmcs, Plesk you fill in another company/system if you want... Support NOT there, logging into account down for God knows how long now. This hell been going on for months, I restored own backups and moved all to reliable hosting companies.

My experience after a year of use: Outages in the order of hours are no exception. Unavailability of services or support is standard. Imagine putting your clients' sites here. Their slogan from their site: "We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support" it is pure fiction and has nothing to do with reality. Worst hosting experience I've had. If you want to lose business and feel frustrated, order their services. Edit 1.6.2022: After their promo video, nothing change, except one, they do not have only utages (almost a week this time), they lost data from they servers.

The WORST hosting "deal" in history Purchased a three code stack on AppSumo, but immediately started having unexplained outages, so I refunded two of them. Missed the window on refunding the third, so I have been a witness to the train wreck of a dumpster fire that has been RootPal for the last year. Down for weeks/months, broken promises, now it appears to be completely down. I assume for good. I consider it a lost cause at this point.