They abused an Appsumo deal and sold… They abused an Appsumo deal and sold thousands of deals, then they locked the access and destroyed all hosted content of customers. Never replied and stole the money. Do not purchase anything from these scammers.

STAY AWAY (WARNING) If you're looking for a reliable and affordable web hosting service, Rootpal is not the right choice. I invested $300 on their Appsumo deal, and now my websites are down and I can't get any support from Rootpal. Their user portal is also down, so I wouldn't recommend them to anyone. Rootpal is a total scam. Do not waste your money on this company. Once i got a chance to talk and asked for refund and they refused straight away, moreover it's Appsumo's responsibility and when i talked to them they are also refusing for refund even though it's their fault to bring on board a fake company. So for me ROOTPAL and APPSUMO both are fraudulent companies.

Nextcloud is amazing As I was looking into a Nextcloud solution for a while, I purchased Tier 1 on AppSumo. I started by migrating my WordPress website first though. There were some issues accessing the site after that, but these were solved rather quickly by the Rootpal Support team. Now I am gradually setting up my Nextcloud instance. At first, the instance was slow to non-responsive but this was again solved in a timely way by the Support guys. I haven`t explored all possibilities yet, but I am quite satisfied that I obtained this deal.

Irresponsible and unreliable. It looks like Rootpal doesn't know what they're doing which causes big damanges to people who trusted Rootpal, myself included. I was an early adopter to Rootapal only to find myself being scammed by their unreliable services. One of my worst decisions. I do not recommend Rootpal hosting.

Do you want a website that is 99% down?! Do you want a website that is 99% down instead of up?! Do you want a cloud storage where data ISN'T secured and unavailable for 99,99%? The rootpal is your company to go to! Never in my life had such a bad experience with a hosting company in every single way. More down then up, they are never to blame, always due to whmcs, Plesk you fill in another company/system if you want... Support NOT there, logging into account down for God knows how long now. This hell been going on for months, I restored own backups and moved all to reliable hosting companies.