Dee
GBWORSE Fax COMPANY EVER WORSE Fax COMPANY EVER! FaxDeck shut down my account for $5 Dollars. My bank shut the card down because of fraud that I had an automatic recurring payment with FaxDeck. They claimed that I didn't respond to the 4-notices they sent - they only sent 2(two) after I reviewed my emails. When I emailed them to place my updated bank card to my account they upright refused to reinstate my account. They are a Horrible company that I will never do business with again and I suggest No One else does either...
Amy Lukeski
GBNot receiving faxes, no response from CS! If I could give 0 stars, I would. We haven't received faxes now in nearly 4 weeks. I've been reaching out to Customer Support, via email which apparently is their ONLY method, and no one gets back to you. Save your money and go elsewhere.
James DeWitt
GBHave they gone out of business? No response, no refund Have they gone out of business? They are still opening accounts, handing out phone numbers and charging credit cards for the accounts. There has been absolutely no receiving of faxes from any source which is included in the fee. I contacted them regarding this and as many others have said, no response.
Mary Pemberton
GBNo account access and no response from Help Team I have had an account with Faxdeck for over a year with no problem. I don't fax very often but when need things worked until recently. I tried accessing my account, but the password area only allows upper case letters and mine uses lower case letters as well. I tried resetting the password but the temporary one I received also included lower case letters so no access. I have sent 5 messages to the support team but still no response. I too tried the phone numbers found on the internet only to have no success locating this company. I will be contacting my bank to stop all future drafts from my account.
Wanda Billups
GBApparently this company is not in… Apparently this company is not in operation but yet still seems to be taking monthly debits from my account. I have not been receiving any faxes and they aren’t responding to emails. There is no other form of communication for them. I will be disputing all their charges!