Marie-Lou
CANo response after multiple attempts No response after multiple attempts. Not receiving faxes for a month but still confirmations so senders dont know we didn't receive it Dangerous company
Amy Lukeski
GBNot receiving faxes, no response from CS! If I could give 0 stars, I would. We haven't received faxes now in nearly 4 weeks. I've been reaching out to Customer Support, via email which apparently is their ONLY method, and no one gets back to you. Save your money and go elsewhere.
Anne Hong
GBNo confirmation of fax, not sure if their tech is working I tried faxing something and never received confirmation. I tried multiple times and I called the recipient. I don't think she received it either. That's why I canceled my account immediately. Thanks, I modified my review to add one more star. And that they replied in this thread and confirmed that my account was closed via email. Also, it was easy to close the account unlike some other fax app. Thanks!
Jeremy Amos
GBThey never reply to emails when the… They never reply to emails when the service goes down. I've been waiting 8 days for a reply to one of 3 emails and nothing yet they still charged my card yesterday for a service that isn't working at all.
Dawn Johnston
GBGreat responsive Customer Service! FaxDeck has speedy-responsive customer service. I am behind the curve when it comes to tech; FaxDeck customer service was very patient with me and my lack of tech knowledge and walked me through how to make what should have been a simple solution to my webpage visual... I just needed to zoom out. KUDOS to FaxDeck customer service, what a bargain at $5/month - very convenient and easy to use! Dawn Johnston, President Home Tops Casa First, Inc 501(c)(3) Public Benefit Charity dba: AFR INVESTMENTS VISION: end housing insecurity on planet earth!