The software keeps crashing I'm an Interior Designer and I have used SmartDraw for many years to draw layouts. It seems that it has gone worse over the years as it keeps crashing way too often and it doesn't even keep your previous versions of work. I just lost about 3 hours of work when it crashed AGAIN, even though I had saved all the time. It says I have a "damaged" file, but I can't open it. In my experience there's very little support for users.

Avoid at all cost. 2013 Smartdraw version. Of all the software packages I've used over the decades, this is the worst. Many bugs and deficiencies. I greatly regret having chosen this for software documenation as I now have to convert all my drawings to another drawing package. As for technical support....forget it.

Rip Off Software with hidden fees Very average software which you are sneakily subscribed up to when you pay for a year. Then when you try to cancel to stop paying they say you only had 30 days. Even cancelling your credit card doesnt stop them charging as AMEX allow an old card to be used for ongoing payments!

Overpriced and the trial is terrible Overpriced and the trial is terrible, and doesn't offer all of Smartdraws capabilities. We did a trial document on this and couldn't even print it out to see what it look like, it says that there's a watermark on it but we couldn't get it to print out nor could we export it. We were still a day within our trial, but it was trying to force us to buy it. We're not buying anything we can't see on paper. It's one thing to look at it on the computer, another thing to look at the end product. Their trial is reasonable, but considering you have to pay all 12 months at once, there is other software out there that does the same thing, for a lot less. That means if you decide you don't like it after several months, you're still stuck paying for the whole entire year. At this point I wouldn't recommend it. Don't be fooled by all the biased reviews, many of those places are paid advertisers, be careful what you believe

Complete garbage Unless you save every 6 minutes, the software will become buggy and completely mess up your design; IE - zoom feature will add a toilet every time you try and select zoom, walls will start adding arrows even though you have not selected to add arrows, Select and place a door and it will freeze the entire screen. Complete junk for the overly priced piece of garbage it is. Avoid this software.