Awful I am writing an essay for Uni and I drew a strategy map, using SmartDraw, took me 2 days, 2 days I don't really have, and when I reach the end, it has a stupid watermark, that makes it unusable for academic purposes. Awful experience, if it's going to have a watermark you have to tell us before we waste time on this. Will never ever use again and will not ever recomend it.

Clumsy to use and would not load my saved files After creating an account and spending a couple of hours getting used to the program and drawing a floor plan, I named and saved a couple of documents only to find the files would not load when I logged in again. It seems other people have had this problem. Regarding using this software, anyone familiar with using Autocad or similar will find it clumsy and awkward to use.

Avoid at all cost. 2013 Smartdraw version. Of all the software packages I've used over the decades, this is the worst. Many bugs and deficiencies. I greatly regret having chosen this for software documenation as I now have to convert all my drawings to another drawing package. As for technical support....forget it.

Waste of time As echoed below, the trail is a complete waste of time. Can only export drawings with intrusive watermarks on them which block any content from being read. I will not be purchasing as I have no idea what the finished drawings will look like in a report.

A great company, a great software Smartdraw is just simply, practical and everyone can find beautiful and very profesional charts to use. I like specially the new infographics and, of course his very large library of icons and symbols. I can add so mucha features like tabs, connecting points to reate your owns shapes and son on. The service is very good (I started to use Smartdraw in 1999!), I recommend SD everywhere, all of the books I was write have at least one graph create on any of their versions.