Gwen Ray
GBBEWARE BEWARE! I ordered a [Pack of 35] NIOSH Certified, Alpha Pro Tech N95 Facemasks from Covcare for 59.99 and they were defective, completely unusable because one of the bands on them was not securely attached and as soon as I tried to put them on, it would detach, leaving the mask open. I sent a request for a refund or a different type mask and they just offered me a ten percent discount. That’s 59.99 down the drain. BTW, I’ve ordered these very same masks many times over the past 9 years through other companies and they were never defective.
Cbs
GBThis company is a scam This company is a scam. I ordered my masks exactly 3 weeks ago. They charged my credit card immediately. I never received updates or accurate information regarding when my order would ship. Every time I called they told me something different...it would be shipped in a week, then 2 days, then a day. The last time I called they said they are back logged & it would be another week. Don’t trust this company!
Lzmcolospgs
GBThe company says their products are… The company says their products are made in the US..Not so!!! The NK95 masks I ordered were made in China, and in the package it has the manufacturing info paper from China. This company is scamming people! I contacted them to request info to return them for a refund, since they were sold with false information. They refused any type of return/refund. This company needs to be shut down. Taking advantage of people during a pandemic is disgusting.
RA
GBIf you’ve been scammed by Covcare If you’ve been scammed by Covcare, report the company to the BBB. Also consider contacting local news and sharing your experience. Keep a detailed record of any and all correspondence with customer service and management at the company. That’s what I’m doing. If this company is knowingly trafficking counterfeit masks that put public health at risk it can be held accountable. This is unconscionable. Good luck and stay safe.
Philipp
GBCompletely unreliable - do NOT use I had ordered face masks mid June and required delivery mid July. The company told us they would ship "very soon" but didn't. Hence we instructed them to cancel the order end of June. They never reacted to our request for cancellation but instead shipped the item mid August(!) - 2 months after our original order date. 1 month after our required delivery date. And despite us instructing them to cancel the order. This company has one of the worst customer service I ever experienced. They are completely unreliable. I strongly discourage anyone from ordering products at this website.