Horrible horrible experience today Horrible horrible experience today. Be aware of the "Parallels discount deals and their deals in general". It's very sleezy, bait and switch marketing. I purchased a hard drive through the Parallels promotion that I ended up not needing (unopened). Not only did I have to pay for return shipping, I was only issued half my refund because they worked the sleezy promotion into the equation in which I was still forced to pay for the digital software that I will never use.

I have upgraded my MacBook Pro 2014… I have upgraded my MacBook Pro 2014 with a 1TB SSD Aura Pro X2 from OWC. The performance is excellent and it runs flawlessly, so far. A new life for my macbook. The upgrade was worth the cost to keep my MBP going a few more years. Thanks a lot for you all.

Great Experience Overall with Even Greater Results The maximum rating is in part a function of our exultation that came from ultimate success, though getting there was somewhat of a toil. Not realizing that we had a 500GB SSD card rather than a HHD aboard our 2019 27” iMac, I had ordered both a 4T SSD and a 2T card upgrade; the latter I ultimately installed and the other we arranged to return to OCW for a refund;Customer service was very accommodating…thank you. As for the installation process itself, the glass screen lifted off without any problem. We followed the excellent video step by step; After completing the installation I mistakenly taped down the glass front, plugged the iMac in and zero; the iMac refused to come to life. Ultimately I had to remove the glass and I carefully retraced my steps assuring myself that all the connections were properly seated, etc. And BEFORE replacing the glass, I plugged in the iMac and it immediately came to life. Setting up the drive, installing Sonoma, and letting Time Machine do its thing were pro forma, totally perfect. So word to wise; check out the device before closing it up. Also there ought to be a way to compare Model numbers rather than relying on the purported date of manufacture. Otherwise our revitalized iMac which is used for heavy duty Lightroom usage, is now zipping right along with considerably reduced latency and great image quality, BTW, We had previously maxed out the RAM onboard to 128GB from OWC which also helped a lot.

No longer on our approved vendor list… No longer on our approved vendor list for a number of reasons ranging from poor quality products and poor customer service. Most recently, ordered a computer shown on their site and it took them about 1½ days to contact me to let me know they did not in fact have it in stock nor did they have an equal replacement. Far from it. Further, because of this experience I had to source the product elsewhere and not only did I find it for considerably less, but it also included an actual warranty with teeth and length, and the routine things one expects with buying a desktop, i.e., mouse and keyboard, which their unit did not. Going back still further, we have purchased a number of OWC branded HDs and they seem to all suffer from the same early failure rate, leading me to imagine they are using inferior grade drives. All of this coupled with a number of unpleasant to rude customer service experiences leaves me to conclude this is not a AAA vendor.

Horrible customer service-scam artists Horrible customer service- they sold me a product that was dead on arrival and after hours on hold waiting, over many days of “troubleshooting “ they still won’t replace. Avoid this place like the plague - you will be out the money and have wasted a lot of your time for nothing. Complete fraud and the worst customer service ever