Purchased a hard drive for my 2015… Purchased a hard drive for my 2015 Retina Imac- Drive was DOA. The sata cable adapter was also faulty- Now my imac is a boat anchor. immediately my imac did not work and OWC says it s not their policy to address it because it was the installers fault (me). Apple authorized service documented the logic board failure and said it most likely resulted form the faulty OWC purchased components. Case: 00736437

It's hard to argue with the value that… It's hard to argue with the value that OWC provides the computer and IT professional marketplace. Add to that, fast shipping and super-friendly customer support make doing business with the company a no-brainer! Note: John in technical support is the best. Ever.

Very good I have upgraded mij macbookpro 2014 with a 2 TB SSD from OWC.The quality and performance is excellent. Also The support and info on the producer's website is excellent.

I have upgraded my MacBook Pro 2014… I have upgraded my MacBook Pro 2014 with a 1TB SSD Aura Pro X2 from OWC. The performance is excellent and it runs flawlessly, so far. A new life for my macbook. The upgrade was worth the cost to keep my MBP going a few more years. Thanks a lot for you all.

Defective laptop, $150 restocking fee to return I ordered a refurbished laptop that was found to be defective when received. It was an obvious and consistent issue. I requested a return authorization which they provided. But when they received it they kept a $150 restocking fee (plus the shipping charges I paid). After multiple times of contacting them the final word from them was that their techs were unable to duplicate the issue so they were not going to honor a full refund. It was very obviously defective. Something isn't right at OWC.