Tech support is good Tech support is good. uptime has been very good apart from 2 wordpress sites which had leaky cron scripts and consumed all ram, resulting in crash. After disabling wp cron it has been much more reliable. pricing is great, though backups @ 20% of server cost is too much. I tried probably 15 - 20 other cloud providers before settling on linode. 6 months in and I'm confident I made the right decision.

Not serious Not serious. I used their website email to contact them (aug 22) about a serious copyright infringement. A website has stolen my posts and is blatantly profiting off of them with display ads. Meanwhile Linode is hosting them and has blatantly ignored my emails. I sent them all the information. Every day they are profiting more and Linode is just radio silence and has done nothing. Where are the ethical concerns? Follow up sent 2 weeks later absolutely nothing. I have never seen anything like this. *Update: I have re-sent according to information provided below. It's a shame you never followed up earlier a month ago and users now have to resort to adding a public review to request assistance. I look forward to seeing how serious you are dealing with the copyright complaint.

False Advertising, Terrible Support They advertised that they are giving free $100 credit. But, if we signup, they cancel our signup without even allowing us to know why they cancelled our account. Additionally, we are unable to contact them via email or phone. I sent an email, no response. Tried to call, no one pick up the call. Worst experience! Linode = Sh*** Support. Stay away from this fraud company, guys!

Overpriced and underperforming Overpriced and underperforming I used Linode as my first hosting provider ever, I thought it was good, it was not. Back then I didn't realize how overpriced and underperforming Linode was. The support wasn't bad, so that's why it's a 2-star instead of a 1-star review. Overall, don't waste your money on Linode unless you want to shove money into something that gives you no value for your buck.

Utter rip off - DO NOT USE Utter rip off. Worse than AWS if that is possible. Suddenly I get charged $50 FOR NOTHING.