Cost Rising, Slow Support Times While linode is a alright host, it has its issues and a lot of them. They used to offer MongoDB Hosting, however stopped after no update to the community. Costs have also risen, while other competitors have lower costs. Support is also very slow, and it takes days for support to finally reach out.

4 year old hardware The support is great, but there are too many maintenance issues, every other month there is maintenance that requires powering off our servers. Every time there is maintenance they move us from Intel Gold which works OK to a 4 year old AMD CPU which cripples our app performance. It's very frustrating, they really need to update their hardware.

Why I am a lifelong Linode customer I found linode through a small project I had done a few years ago. Since setting up my account and VPS services, I have remained a consistent customer. Their support team reached out to ensure everything could be backed up when upgrading for the spectre vulnerability, over 30 days in advance. Their uptime is amazing, and they continue to add features like their DNS and firewall services. The prices are extremely fair for the service provided, and they are an independent company.

I signed up for Linode and had false positive account block I signed up for Linode and had a false positive fraudulent activity notification after signup. I sent and an email and received no response after 2 days. As infuriating as that was I loaded 10 dollars call time and called them, spoke to a lady named Abrose or Amber, cant remember for sure. I recieved curteous and professional service. Just for this, I will choose Linode.

they are gatekeeping their all services they are gatekeeping their all services you can waste time on filling all forms in register step, but you will be instantly rejected for no reason