failed to send me shipping label Said it would send me shipping label - never did - retailer had no means to fix or provide me label. It's not in junk folder and email is functioning. So no way to quickly get resolution. My trust in the retailer has plummeted because they are using this unresponsive platform for returns. Will likely not buy from them again

Looks like I am not the only… Looks like I am not the only dissatisfied customer here. I am talking about the one who is actually ordering and paying for an item that she is hopelessly trying to track. I get a glimpse of a page, then it goes blank. Not sure the company I am ordering from would be very happy.

Helps keep me informed every step of the way Does a great job in letting me know when to expect my package and when items are delayed. Returns are super easy to do. I especially like knowing what my return status is once I mail it back!

The Team at Narvar are all All-Stars! The Team at Narvar has been incredible in helping us achieve our goal of elevating the customer journey for ecommerce. From keeping them up to date with their order to alerting them of any issues along the way. Our customer have truly enjoyed this new process.

A seamless experience for our… A seamless experience for our customers! Narvar has alleviated a great amount of time on our CS team by providing users an easy way to track and manage their orders. We previously could not do online returns, now our users can complete this themselves in a few minutes. The custom branded order management pages fit our needs very well.