Narvar

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2.85
Based on 20 Reviews

5

40.00%

4

5.00%

3

5.00%

2

0.00%

1

50.00%
About Narvar

Narvar is a customer experience platform, powering the post-purchase experience for over 1,300 of the world's most-admired brands. Our mission is to simplify the everyday lives of consumers. We don’t deliver your package, but we partner with over 300 carriers around the world including UPS, FedEx, DHL, and your local postal service so you get the most accurate information in a way that’s easy to understand.

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Rebecca Kennedy
GB

Maybe they should quit worrying about… Maybe they should quit worrying about webinars & blogs and just try to track packages. Never got any information.

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Stephyrizechan
ES

Efficient service! My experience with Narvar has been great so far. They have an intuitive platform that provides useful information for all its users. Narvar keeps you informed in real time of the status and location of the returns, which gives a feeling of confidence and autonomy.

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Thomas DeAngelis
GB

Outstanding business partner with ever increasing capabilities! Our company has been using Narvar's shipping notification service for years but recently began work to integrate more deeply and add return tracking and servicing. The Narvar team is responsive, helpful, and well-versed in their product and industry! While my team and I haven't had any issues with the platform or the team as of this review, and I feel confident from our interactions that any problems that arise will be resolved quickly! Narvar allows our customers to track both shipped goods and (soon!) their returns. While the shipping tool has been top-notch, the returns management piece is what we are the most excited about. This service will allow our customers to self-serve and know their return status at every step (reducing their need to call, chat or email). This is a win-win!

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Brittin
GB

A seamless experience for our… A seamless experience for our customers! Narvar has alleviated a great amount of time on our CS team by providing users an easy way to track and manage their orders. We previously could not do online returns, now our users can complete this themselves in a few minutes. The custom branded order management pages fit our needs very well.

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Jennifer
ES

Good service and amazing platform! Good service and amazing platform! I had a good experience using Narvar for returns, so an intuitive app and easy to connect to our System. The customer suponer provided was good kind and useful to solve all doubts that we had in the implementation stage!

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