Narvar

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2.85
Based on 20 Reviews

5

40.00%

4

5.00%

3

5.00%

2

0.00%

1

50.00%
About Narvar

Narvar is a customer experience platform, powering the post-purchase experience for over 1,300 of the world's most-admired brands. Our mission is to simplify the everyday lives of consumers. We don’t deliver your package, but we partner with over 300 carriers around the world including UPS, FedEx, DHL, and your local postal service so you get the most accurate information in a way that’s easy to understand.

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James P
GB

Excellent product. Our Narvar rep was very helpful in setting up our return rules and policies. The app helps alleviate frustration both with our customers as well as with our staff. Customers love the quick, guided authorization process, and our staff loves the ease of managing returns and refunds.

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Lisa Visniesky
GB

Poor customer service I have not received my order, worst customer service. They said yesterday was a weather delay due to rain in Buffalo. Do not use them

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Rebecca Kennedy
GB

Maybe they should quit worrying about… Maybe they should quit worrying about webinars & blogs and just try to track packages. Never got any information.

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Jose
GB

The Team at Narvar are all All-Stars! The Team at Narvar has been incredible in helping us achieve our goal of elevating the customer journey for ecommerce. From keeping them up to date with their order to alerting them of any issues along the way. Our customer have truly enjoyed this new process.

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Brittin
GB

A seamless experience for our… A seamless experience for our customers! Narvar has alleviated a great amount of time on our CS team by providing users an easy way to track and manage their orders. We previously could not do online returns, now our users can complete this themselves in a few minutes. The custom branded order management pages fit our needs very well.

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