Narvar tracking stinks Narvar tracking stinks. Why companies use this company rather than simply providing a tracking number from the carrier is beyond me. It's often much easier and more informative to track your packages the latter way.

Magento Retailer: Shipment Tracker + Returns & Exchanges We started with the Shipment Tracker & then added Returns & Exchanges a few years later. The platform did help us simplify our RMA process although we've experienced many technical issues since it's not as compatible with Magento. Support has been available to address our concerns although sometimes the solution takes time to work through and involves more back and forth than we would like. The shipment tracker was a much easier implementation which we have been happy with. Our customers prefer the ease of use and the look & feel of the layout.

Narvar Returns & Exchanges on Shopify… Narvar Returns & Exchanges on Shopify is a dream. You can customize your returns experience with return rules, restrictions, exceptions, refund rules, restocking rules and more and manage and search returns all within the app in your Shopify admin. You can also set up user restrictions which has been very useful for us to allow our CS team to view and process returns, but not edit rules, etc. We have experienced issues with their order tracking but their support team is absolutely awesome and typically very responsive.

Efficient service! My experience with Narvar has been great so far. They have an intuitive platform that provides useful information for all its users. Narvar keeps you informed in real time of the status and location of the returns, which gives a feeling of confidence and autonomy.

Worst tracking system ever I have ordered from a few different companies who use this as they’re tracking system and I have never once been able to get any information… I click on the link and the screen just stays blank.