APS
GBPathetic service and no solutions. Pathetic service. No solutions. Highly monthly prices. Multiple issues on several fronts. Sync does not work as intended. Your order will go through and then you will learn that your supplier is out of stock on that product because inventory source did not sync your stock correctly with the supplier. Whats the point in paying them every month? Also the product import will only import the parent skus and not the variant images- Just 1 from each color and size. Support will just keep saying they will do it but they actually won't do anything about it. No support for affiliates at all either.
Ecom Inter
GBIdea may sound good but it doesn't… Idea may sound good but it doesn't actually work and I keep on having different issues every few weeks that disrupts our business and causes us huge financial losses. They wouldn't notify you about known issues or that they need some information from you due to integration changes. You would see sudden stops of uploading tracking, stops of accurate inventory counts etc. We have had a huge net loss by using them and they have harmed our marketplace accounts and we haven't had any unique issues that would only affect us... seems like this would happen to anyone
Michael O'Donnell
GBInventory Source is a Star!! We have been using Inventory Source for over 2 years now. We carry over 40,000 products and they adeptly manage most of those through 2 different supplier feeds. We have never had a problem that their support team did not address within a couple of hours. They listen to their customers and are constantly updating their platform with useful features. And updating new suppliers. I would highly recommend Inventory Source to anybody either starting or already running an e-commerce site with external suppliers. And their pricing is very good also.
Poker Shoppe
GBPathetic Customer Service. High Prices. NO Solutions! Sync does not work as intended. Your customer's orders will go through and then you will learn that your supplier is out of stock on ordered products because Inventory Source did not sync your stock levels correctly with your supplier. What's the point in paying them every month? Support will just keep saying they are looking into it but they actually won't do anything about it. It has been 2 weeks since I filed a complaint with support and still no resolution.
T. Wade
GBYour customer support is very unsupportive. Your customer support is very unsupportive. It has taken as long as 3 to 4 weeks to get a weak response after we have literally begged for a follow up response. You need to take ownership of this because it's going to seriously damage your reputation. Also...I have spent somewhere in the ballpark around $20,000 paying Senior Software Developers literally hundreds of hours attempt to force your software to work with my woocommerce platform. Finally...the products customers have ordered have very unpredictable delivery. I have had to follow-up numerous times to manage this issue to no avail. I give up. My business is running very substandard because we're only as strong ad our weakest link.