Al B Moore
GBEnjoying my 101 machine and hope that… Enjoying my 101 machine and hope that my sweet wife will pick more than one scent, just to mix it up. She loves the Kudzu vine smell but not many persons outside of the south are familiar with it. The statement about percent of intensity is incorrect, but I am learning how to adjust for my family. As I can not safely travel outside the USA, I may stop by your location before 2022. Be safe friends.
c kosmac
GBScents are great Scents are great. Descriptions of scents are accurate. A friend made me aware of how each Vegas casino has different scents. It's been fun bringing those scents home. Products are well packaged; protected but not excessive packing materials.
Canadian Purchaser
CASurprise brokerage fees led to higher… Surprise brokerage fees led to higher than expected total after machine arrived. Explanation was clear but only offered alternative actions possible for future orders, no rectifications on order placed. Reply to Aroma Retail’s reply: Hello, My apologies for the confusion in order numbers. To be clear and fair, the most recent one did not incur any fees because I did ship it to the US and then forward it to Canada, as it was one of your suggestions when I originally reached out in 2020, for my first order. That order direct to Canada was the one I incurred extra fees. I did reach out at that time but as mentioned the only solution offered was alternative methods for future purchases, which I followed this time in 2021.
Andrew R.
GBGreat Products, Better Service We enjoy the scents and the machines (we have the pro and the travel); however, I’ve been most impressed with Aroma Retail’s customer service. You ship and process online orders almost as quickly as Amazon, which is truly amazing. Further, every time we’ve called or emailed with questions, we’ve received terrific information…including a call from the owner. We’ll be patrons of your company forever.
Wilsha
GBI ordered 3 travel diffusers for 3… I ordered 3 travel diffusers for 3 different rooms. I have 2 diffusers in my bedroom in different areas and can hardly smell anything! My son room Also the site does not give a estimate of the square footage this particular device can handle. Definitely need to return!