They were very quick connecting with… They were very quick connecting with me. They tried several different ways to help me. In the end I found a work around that worked. The option to burn to cd/DVD didn't work for me on my windows 10 pc but it did work on a virtual windows xp machine even though it said the burn was a fail. I tested it and it was working fine.

Best tool An indispensable tool for technicians and anyone who needs a safe and practical working environment. You don't need to take your notebook anywhere, just take a USB stick and do everything quickly, quietly and without hassle. The program makes everything simple and efficient!

iSumsoft Android Password does not work I purchased iSumsoft Android Password Refixer and it did not work. Pursued the issue with the support and nothing good was suggested; asked to try all OS options under the tool even when it is not designed to work. After 2-3 weeks i asked for refund since ut was supposed to have a 30-day warranty guarantee but the same delay tactic was deployed. There is no intention to refund. Beware of such marketing gimmick esp when the products dont really work. Bottomline, dont buy anything from iSumsoft as the organization is not genuine. It's a small amt of money that i lost but it is the principle that i have been totally disappointed and disguested with the organization.

I bought the software in an attempt to… I bought the software in an attempt to recover a Samsung phone that I did not have the Google account for. Initially the software failed but once I involved the support team then I received regular updates and attempted solutions . Sometimes I think the English might have caused a problem with some of the support team but mostly it was ok , after 6 weeks or more of emails back and forth they finally provided a solution that worked . Although this is a long time frame to resolution they did persevere and eventually resolve my issue

Didn't work as described to unlock a… Didn't work as described to unlock a factory reset android device .. Pretty sure thease cowboys infected me with something that hacked my computer .. PayPal and credit card I used .. Had a night mere after installing ...my instincts was telling me no don't buy I should have trusted them ... Huge nightmare