I bought the software in an attempt to… I bought the software in an attempt to recover a Samsung phone that I did not have the Google account for. Initially the software failed but once I involved the support team then I received regular updates and attempted solutions . Sometimes I think the English might have caused a problem with some of the support team but mostly it was ok , after 6 weeks or more of emails back and forth they finally provided a solution that worked . Although this is a long time frame to resolution they did persevere and eventually resolve my issue

I got several suggestions from support… I got several suggestions from support to fix the problems I was having and then it all worked out great.

It doesn't work I purchased the software and it didn't work for Samsung Galaxy S21 after trying all the options mentioned. I requested a refund but no response yet.

Didn't work as described to unlock a… Didn't work as described to unlock a factory reset android device .. Pretty sure thease cowboys infected me with something that hacked my computer .. PayPal and credit card I used .. Had a night mere after installing ...my instincts was telling me no don't buy I should have trusted them ... Huge nightmare

This company and all products are fraudulent This company is fraudulent. Read the positive reviews here to see they are all written the same and are clearly untrue. The company isumsoft and their trading name "digital river" have been reported by hundreds of people in Australia. They have also been red flagged for future block lists. Be warned do not buy or download software from this website. Their practices are extremely dodgy and past the website there are red flags everywhere. You have been warned.