Great shipping and Great Price. -

Very easy to Navigate and received… Very easy to Navigate and received exactly what i ordered and in the expected time frame. i have already made another order.

I ordered an Inverter MagnShine for my… I ordered an Inverter MagnShine for my RV, the first of January as with everything this year, it was a waiting game. 4 months later, I had the inverter with the profession help and service I was given by Inverter Supply. The Inverter came the shipping box from the factory was perfect, no signs of any damage. My RV repairman open the box and the Inverter had been damaged at the factory and packaged and shipped damaged. I contacted Inverter Supply in a few days I had a return label and contact person. After they received the Inverter last week, I was notified my charge card was being credited the amount. This company "Inverter Supply" goes above and beyond to help people. I obtained another Inverter for my RV. I highly recommend Inverter Supply! They are Honest, Helpful and Profession People. In no way was my problem because of the people at Inverter Supply, but the factory, but these people made it right. Great Job! I will use then again.

Product poorly packed Purchased a new 10kva inverter from Inverter Supply. Surprised it shipped in only in a cardboard box. We have purchased inverters from them before and always shipped in crates. When opened, the ears were damaged. This is 108 lbs. There is no way a cardboard box will protect it. To top it off, it was missing the mounting brackets. Calling customer service gave me excuses. First, she said it was shipped directly from Victron and was not their responsibility. Then, she finally admitted that the shipment originated from their warehouse since I had the shipper and tracking #. Inverter Supply's technical support is great, but the shipping department is poor. It looks like they took a returned unit and reshipped it without packaging. The root cause is that the product was not shipped in its original packaging and looks like a return.

Package arrived undamaged Package arrived undamaged, contents was packaged well. I have to wait for the installer which is 2 / 3 months in the future