Problems running AtlasVPN. Had problems getting AtlasVPN running correctly. After an on-line chat with Webster (from the Atlas VPN support) he quickly solved my problem. He was very quick and efficient with his responses and got to the heart of problems really quickly. Would not hesitate to contact Atlas support again if it was needed.

Money was taken from my account without my knowledge I previously applied to cancel my account via live support, you said ok. Today, 1 month has passed and 12 dollars were withdrawn from my account without my knowledge. Stop this nonsense, refund my money and cancel my account. USER ID : fb582399-4f1e-4f1a-b5c0-bfe3588da084

AtlasVPN's Help Chat connected me with an expert and I was up and running again quickly. I had a frustrating internet connection issue and used the Chat help. I was assisted very quickly and efficiently by Emily — she helped me even after I had done all the research I could on the issue. I was up and running again quickly after she walked me through the process I needed to go through to fix my internet connection issue! Lifesaver — thank you!

Kati was excellent Kati was excellent. She was very professional and polite all the time. I wish I could work with other customer service representatives as good as Kati. Hats off to Atlas VPN Management for hiring her

Giving up, moving on I've had constant problems with Atlas VPN since I purchased a three year plan. I got a very good rate, and for the brief periods where it actually worked, I maintained a mostly stable connection with reasonable latency and throughput. The software distributed with Atlas VPN however, is the worst I've ever experienced for this task. Concerning myself with the Windows software in particular, the first set of problems I encountered made using the killswitch untenable, as, if my computer shut down without my shutting off Atlas VPN manually, upon restart, I would be unable to use my connection. More lately, I tried to use this again, and for the first time in a decade, my computer would constantly bluescreen after a few minutes of use. In both cases, the support I received was blunt, terrible, and useless. Too, while trying to follow installation guides for linux, their service was utterly unusable. Since choosing another provider, I have had constantly flawless service across all devices.