Problems running AtlasVPN. Had problems getting AtlasVPN running correctly. After an on-line chat with Webster (from the Atlas VPN support) he quickly solved my problem. He was very quick and efficient with his responses and got to the heart of problems really quickly. Would not hesitate to contact Atlas support again if it was needed.

I feel scammed by Atlas VPN I was using Atlas VPN quite sucessfully then suddenly last week I could no longer log in. Instead I was confronted by a dialogue box with a button for 'existing users' to log in which asked for my email address. I am then sent an email inviting me to sign up with no option for existing users to log in. This appears to be a scam because when I enter an email address that I have never used with Atlas I get exactly the same result. Somehow I doubt that the promised chang to Nord VPN will happen. It's unbelievable! I have been advised to click on the 'sign up' button to log in even though I am an existing subscriber and it worked. There must be sub optimal people running that site. Surely even the dumbest programer should be able to figure out that fixing that would be easier than responding to thousands of unhappy people.

Not the best for UK tv Excellent cost of 48 pounds for 3 years on a special offer. Unfortunately after trialling on firestick, Android and apple tablets (from Spain) on the 4 main UK channels, could only get BBC and Channel 4. Could not get ITVX or Channel 5 to work. Good news was that Atlas technical where very proactive and made many suggestions to get VPN to work and paid money back, without question, quickly. In my case, did not work, but was worth trying at the price offered.

I tested out the app for almost 30 days… I tested out the app for almost 30 days and found it very easy to use. However, for the amount of browsing I do which is mainly local and Youtube, I didn't need a VPN service. Netflix and Stan as well as Optus Sport for movies, sport and entertainment are other services I use. I contacted AltasVPN through the online chat and received excellent service from Webster, who asked me a few questions and made a generous offer for me to continue trialling the service. I decided not to take up the offer and was issued a refund immediately. No hassle, just great customer service. Highly recommend.

Super helpful and understanding The member of your team named Katie, helped me through all my questions. Sadly, AtlasVPN didn't work for me, but Katie was super helpful and even advised the best resolutions. However my issue was related to office wifi, and sadly i had to unsubscribe.