AtlasVPN's Help Chat connected me with an expert and I was up and running again quickly. I had a frustrating internet connection issue and used the Chat help. I was assisted very quickly and efficiently by Emily — she helped me even after I had done all the research I could on the issue. I was up and running again quickly after she walked me through the process I needed to go through to fix my internet connection issue! Lifesaver — thank you!

Understood my problem and immediately… Understood my problem and immediately resolved it. I didn't understand the routing for VPN. BTW: this rating service has updated the date gizmo it's stuck on 2022. You should try apps out before having clients use them :) :)

I feel scammed by Atlas VPN I was using Atlas VPN quite sucessfully then suddenly last week I could no longer log in. Instead I was confronted by a dialogue box with a button for 'existing users' to log in which asked for my email address. I am then sent an email inviting me to sign up with no option for existing users to log in. This appears to be a scam because when I enter an email address that I have never used with Atlas I get exactly the same result. Somehow I doubt that the promised chang to Nord VPN will happen. It's unbelievable! I have been advised to click on the 'sign up' button to log in even though I am an existing subscriber and it worked. There must be sub optimal people running that site. Surely even the dumbest programer should be able to figure out that fixing that would be easier than responding to thousands of unhappy people.

Problem changing regions on a streaming platform I had an issue with changing regions on a streaming platform. The person who assisted me (Katie) was very kind and helpful. She found my issue even though I gave a few wrong indications by mistake. Very kind and professional. Perfect.

I was having problems with my speed and staying connected I was having problems with my connection it would randomly discount or have slow speeds at times but he had me change my settings to IPSe/ikEv2 and the problem solved