I appreciate the very kind and personal… I appreciate the very kind and personal answers. And they have been in time. The fist hint was not so helpful - it was a standard one, but I already did it and I mentioned it (kill the process an restart). The second helped perfect: to deinstall and new install AtlasVPN. So the help was very good. But the issue itself, that the app does not work after normal update, instead a deinstall is necessary, should be solved in a more easy manner.

I tested out the app for almost 30 days… I tested out the app for almost 30 days and found it very easy to use. However, for the amount of browsing I do which is mainly local and Youtube, I didn't need a VPN service. Netflix and Stan as well as Optus Sport for movies, sport and entertainment are other services I use. I contacted AltasVPN through the online chat and received excellent service from Webster, who asked me a few questions and made a generous offer for me to continue trialling the service. I decided not to take up the offer and was issued a refund immediately. No hassle, just great customer service. Highly recommend.

Ever since they sold the company Ever since they sold the company, forcing all customers to switch to Nord VPN there has been issue after issue, I can't connect to any vpn, I have to keep logging out then re-logging in but even that doesn't work anymore.. I can't even access the website to try to contact support, for whatever reason the access is denied. Really really poor

Not the best for UK tv Excellent cost of 48 pounds for 3 years on a special offer. Unfortunately after trialling on firestick, Android and apple tablets (from Spain) on the 4 main UK channels, could only get BBC and Channel 4. Could not get ITVX or Channel 5 to work. Good news was that Atlas technical where very proactive and made many suggestions to get VPN to work and paid money back, without question, quickly. In my case, did not work, but was worth trying at the price offered.

Money was taken from my account without my knowledge I previously applied to cancel my account via live support, you said ok. Today, 1 month has passed and 12 dollars were withdrawn from my account without my knowledge. Stop this nonsense, refund my money and cancel my account. USER ID : fb582399-4f1e-4f1a-b5c0-bfe3588da084