Haven’t tried any of the products yet Haven’t tried any of the products yet, as my order hasn’t reached me. I had a problem using a promo code and customer service responded quickly to my e-mail and solved the problem in their reply. Good customer service from my experience

Horrible customer service Wonderful products that really do work, but customer service (if you can call it that) is horrible. I’ve received unsealed mouthwash that soaked the boxes & my mail. I’ve received partial orders but charged for the full order 3 times. I’ve received the wrong products & was charged for them. After 4 months, I finally received a response from “customer service” that the 2 items they were complimentary & I wasn’t charged for them (I most definitely was), & that they were closing the ticket. The list goes on and on. I’ve sent weekly requests to Snow for months trying to resolve numerous issues & they won’t respond. The only time they responded was the one stated above. Lastly, I’ve placed 3 orders that show as being shipped but never were actually shipped. Their customer service used to be top notch, but it is nonexistent now. I refuse to order from them anymore & it’s such a shame because their products are excellent.

Satisfaction Guaranteed When I was dissatisfied with the results of their product they helped me through the return process. They were very quick to respond and thorough in their directions.

Hello Hello, I want to share that I have been so impressed with the snow product. Its so easy to use, very affordable and i have no sensitivity with the product. Touch is easy and my teeth look amazing. I cannot say enough good things, buy it , you will be happy you did. The customer service is exceptional as well!!!

Snow as a company makes great products Snow as a company makes great products. I really enjoy their toothbrush and all the other products I have purchased. They also have a great team working behind them, very much recommend!